What comes with Plum?

In the box is your Plum appliance, the three-pronged power cord, the getting started guide, a filled argon canister and Plum’s cleaning solution.

What is Plum’s return policy?

Plum may be returned within 30 days of delivery for a full refund. Returns will be charged a return shipping fee of $30. Returns from Canada will incur a $60 return shipping fee. If your Plum is returned in damaged condition or with missing parts, you may be charged an additional restocking fee. To initiate […]

Is there a warranty?

Plum is designed and built to the highest quality, durability and innovation.  Plum offers a one year limited warranty that covers defects in materials, workmanship and labor for Plum. Plum’s warranty period is one year from the date of delivery. The following is not covered by this warranty: Abuse or misuse of Plum Usage not in […]

What is Plum Care extended warranty?

Plum Care: Extended Warranty The Plum Care extended warranty may be purchased at the time of order or up to 90 days following purchase. To purchase after order, please email support@plum.wine. Plum Care offers three years of extended coverage that covers defects in materials, workmanship and labor for Plum. The Plum Care extended warranty period […]

How do I modify or cancel my order?

For order changes or cancellations, please emailĀ support@plum.wine. All modifications or cancellations must be received prior to shipping.

What is Affirm?

Affirm is a financing alternative to credit cards and other credit payment products. Affirm offers instant financing for purchases online. With Affirm, you can buy and receive your purchase now, and pay for it over the course of easy monthly payments. For more information, and FAQs, click here. Affirm payment subject to credit check and approval. […]