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Plum helps Omni Orlando Resort at ChampionsGate increase RevPAR by offering the ultimate wine by the glass amenity.

Central Florida’s Four Diamond Award rated property offers the Plum amenity in 50 Sunset Lodge Studio Suites for guests that want to experience the creme de la creme of what Omni has to offer.

Industry: Hospitality            Location : Florida, USA

See how Plum can help you increase F&B RevPOR

About the Customer

A family-friendly getaway or the ultimate golf vacation.

Surrounded by 36 holes of championship golf and 15 acres of recreation, the Four Diamond resort is one of the nation’s premier golf, meeting, and leisure destinations. In addition to world-class golf, the resort offers a signature spa and sparkling pools, making it the perfect getaway for adults and children alike.

Guests who stay at ChampionsGate's Sunset Lodge Studio Suites enjoy exclusive access to a special set of amenities in the suite product.
Families and golf enthusiasts looking for a luxury Florida getaway choose Omni Orlando Resort at ChampionsGate.
Michael Hiltabidel, Director of F&B, Omni Orlando Resort at ChampionsGate.
Customer Story

The perfect getaway for adults and children, alike.

Plum for Hotels

Omni Orlando Resort at ChampionsGate is the definition of understated luxury, delivering spacious room products replete with modern furnishings, thoughtful touches, and access to richly appealing amenities.

To increase RevPAR by X%, Omni Orlando offers truly differentiated room products. The hotel’s 53 studio suites come equipped with special amenities such as a Keurig coffee maker and a Plum wine dispenser so guests can start their day with the perfect cup of coffee and end it with the perfect glass of wine.

Plum, the ultimate wine by the glass experience helps Omni Orlando upsell suites, increasing average daily rate. And perfectly fresh and chilled wine by the glass on-demand is a cross-selling opportunity to increase F&B RevPOR.

Omni Orlando relies on an exclusive array of amenities to ensure a memorable experience which naturally encourages repeat guests who socially share their experiences, attracting 1st time guests which drives the occupancy rate higher.

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Omni Orlando easily integrated Plum into 53 suite products in one day. And operationalizing Plums was a breeze thanks in large part to its intuitive cloud-based management system that minimizes training requirements.
“Plum is the primary driver of increased RevPAR in our suite products but it’s so much more - it’s a guest delighter and the safe, fast, and most economical way to recover service.”

Michael Hiltabidel, Director of F&B, Omni Orlando Resort at ChampionsGate.
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