Dear Plum Community,
We want to sincerely thank you for your support and excitement surrounding the Plum Wine Preserver. Your enthusiasm and trust have meant so much to our team.
After extensive development and testing, we have made the difficult decision to discontinue the launch of the Plum Wine Preserver due to technical challenges that prevent us from delivering the product at the level of quality and performance we expect for our customers.
Because of this, we will no longer be moving forward with production, and all pre-orders will be fully refunded.
Refunds will be processed automatically to your original method of payment, and you should see the credit reflected within 3 weeks depending on your financial institution.
We understand this news may be disappointing, and we sincerely apologize for any inconvenience. We deeply appreciate your patience, support, and belief in Plum throughout this journey.
If you have any questions regarding your refund, please contact us at support@plum.wine, and our team will be happy to assist you.
Thank you again for being part of the Plum community.
Warm regards,
The Plum Team